Our Services
Our People
Contact Us
Our Services

Welcome to The Shelter Trust Jersey

‘Everybody needs Shelter.’ - A Few Facts

The Shelter Trust was established over 25 years ago and is now the leading provider of accommodation and support services for the homeless community in Jersey.

The Trust provides accommodation, food, support / encouragement for 70 - 105 people per night at four sites in and around the town area.

Last year, the Trust supported more than 400 individuals.

The age of service users ranges from 16-74.  In recent years, the Trust has seen a worrying increase in the number of young people becoming homeless.

Currently, around 30 per cent of its service users are aged between 16 and 25 years old, whereas, historically around one in ten of the local homeless community were female, the number of young female clients it is seeing has more than doubled.

Breakfast, lunch and dinner are provided for residents and service users at three of the sites (the fourth site is self-catering).  Each day, the Trust prepares about 220 meals, which works out at 1,540 per week or 80,300 meals per year.

The cause of homelessness is a complex issue, but research suggests that a number of different personal and social factors can contribute towards people becoming homeless.  These may include one or  more of the following:-

  • Individual factors,including lack of qualifications, lack of social support, debt (especially mortgage or rent arrears), poor physical and mental health, relationship breakdown, and getting involved in crime at an early age;
  • Family background, including family breakdown and disputes, sexual and physical abuse in childhood or adolescence, having parents with drug or alcohol problems, and previous experience of family homelessness;
  • An institutional background, including having been in care, the armed forces, or in prison.

Nobody sets out to be or to remain homeless.  The main aim of the Trust is to accommodate homeless people for as short a time as is practically possible, and to support them in what is hoped is a swift return to independent living.

20 years ago, groups of homeless people were regularly found sleeping in multi-storey car parks and other sites. However, as a result of the work of the Jersey Homeless Outreach Group ('JHOG'), which works in partnership with the Trust, rough sleeping in car parks is now relatively rare.